How To Fix ICLCUST098 - Subclaim type &1: Enter a name for coverage referral &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 098

• Message text: Subclaim type &1: Enter a name for coverage referral &2

What causes this issue?

The name for the coverage referral in your logon language only consists
of blanks.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name for coverage referral &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST098 - Subclaim type &1: Enter a name for coverage referral &2 ?

  The SAP error message ICLCUST098 typically occurs in the context of the SAP Claims Management module, particularly when dealing with subclaims and coverage referrals. This error indicates that a required field for the coverage referral name is not filled in for a specific subclaim type.
  Cause:
  The error is triggered when:
  
  A subclaim type is being processed, but the system requires a name for the coverage referral associated with that subclaim.
  The relevant field for entering the coverage referral name is either empty or not properly configured in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Subclaim Configuration:
  
  Navigate to the configuration settings for the subclaim type in question. Ensure that the subclaim type is correctly set up to require a coverage referral name.
  
  
  
  Enter Coverage Referral Name:
  
  When creating or editing the subclaim, ensure that you fill in the required field for the coverage referral name. This is typically found in the subclaim details or coverage referral section of the claim.
  
  
  
  Review User Input:
  
  If the field is already filled, check for any leading or trailing spaces or invalid characters that might be causing the system to reject the input.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Claims Management for specific guidance on the required fields for subclaims and coverage referrals.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to enter or modify coverage referral names in the system.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim), to navigate the system effectively.
  Training: If you are new to SAP Claims Management, consider training sessions or resources that cover the basics of subclaims and coverage referrals.
  
  By following these steps, you should be able to resolve the ICLCUST098 error and successfully process the subclaim.