How To Fix ICLCUST103 - (&1 lines) Claim documents are consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 103

• Message text: (&1 lines) Claim documents are consistent

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_CUST_S OBJECT DOKU ID TX

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST103 - (&1 lines) Claim documents are consistent ?

  The SAP error message ICLCUST103 typically indicates that there is an issue with the consistency of claim documents in the SAP system. This message is often encountered in the context of SAP's Insurance or Claims Management modules, where the system checks for the integrity and consistency of claim-related data.
  Cause:
  The error message ICLCUST103 suggests that there are inconsistencies in the claim documents that need to be addressed. This could be due to various reasons, such as:
  
  Missing or incorrect data in the claim documents.
  Incomplete processing of previous steps in the claims workflow.
  Data entry errors or discrepancies between related documents.
  Issues with configuration settings in the claims management module.
  
  Solution:
  To resolve the ICLCUST103 error, you can follow these steps:
  
  
  Review Claim Documents: Check the specific claim documents mentioned in the error message. Look for any missing or incorrect information that may be causing the inconsistency.
  
  
  Check Related Documents: Ensure that all related documents (e.g., invoices, receipts, supporting documents) are complete and correctly linked to the claim.
  
  
  Data Validation: Validate the data entered in the claim against the required fields and formats. Ensure that all mandatory fields are filled out correctly.
  
  
  Workflow Status: Verify the status of the claim in the workflow. Ensure that all previous steps have been completed successfully before proceeding.
  
  
  Configuration Settings: If you have access to configuration settings, check if there are any settings related to claim processing that may need adjustment.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the ICLCUST103 error. This may provide additional insights into the cause and resolution.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to claims management, as they may help you navigate the system more effectively.
  User Forums: Engage with SAP user forums or communities where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to identify and resolve the inconsistencies causing the ICLCUST103 error in your SAP system.