How To Fix ICL_CUST_PM041 - Clm type &1, subclm type &2, CIG &3: No specification of reason exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 041

• Message text: Clm type &1, subclm type &2, CIG &3: No specification of reason exists

What causes this issue?

No further specification of reasons for creating a claim item grouping
has been defined for claim type &v1&, subclaim type &v2&, claim item
grouping category &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If necessary, define the required further specification of reasons for
creating a claim item grouping in IMG activity <ZK>Configure Permitted
Claim Item Grouping Categories</> under <ZK>Version -> Permitted
Subclaim Types -> Permitted Claim Item Grouping Categoriesl -> Permitted
Specifications of Reason</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM041 - Clm type &1, subclm type &2, CIG &3: No specification of reason exists ?

  The SAP error message ICL_CUST_PM041 typically indicates that there is a missing specification for a reason related to a claim type and subclaim type in the context of the Claims Management module. This error can occur in various scenarios, such as when processing claims or subclaims in the SAP system.
  Cause:
  The error message is triggered when the system expects a reason code to be specified for a particular claim type and subclaim type combination, but it is not found in the configuration. This can happen due to:
  
  Missing Configuration: The reason codes for the specified claim type and subclaim type have not been defined in the system.
  Incorrect Data Entry: The claim or subclaim being processed does not have the required reason code filled in.
  Custom Development: If there are custom developments or enhancements in the claims processing area, they might not be handling the reason codes correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the Claims Management configuration settings in SAP.
  Navigate to the area where claim types and subclaim types are defined.
  Ensure that the reason codes for the specified claim type (&1) and subclaim type (&2) are properly configured.
  
  
  
  Define Missing Reason Codes:
  
  If the reason codes are missing, you will need to create them. This can usually be done in the customizing settings under the relevant claim management area.
  Make sure to assign the reason codes to the appropriate claim and subclaim types.
  
  
  
  Review Data Entry:
  
  Check the claim or subclaim that is causing the error. Ensure that all required fields, including the reason code, are filled out correctly.
  If the claim is being created or modified through a custom program, ensure that the program is correctly populating the reason code.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Claims Management for any additional guidance on configuring reason codes.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, or ICL related transactions for claims management.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  User Roles: Ensure that the user processing the claims has the necessary authorizations to access and modify the claim types and reason codes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Claims Management for further assistance.