How To Fix ICL_CUST_PM043 - Clm Type&1, subclmT &2, clm itm gp cat&3: No recovery indicator exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 043

• Message text: Clm Type&1, subclmT &2, clm itm gp cat&3: No recovery indicator exists

What causes this issue?

No recovery indicator has been defined for claim type &v1&, subclaim
type &v2&, claim item grouping category &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If necessary, define the required recovery indicator in IMG activity
<ZK>Configure Permitted Claim Item Grouping Categories</> under
<ZK>Version -> Permitted Subclaim Types -> Permitted Claim Item Grouping
Categories</> -> <ZK>Permitted Recovery Indicators</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM043 - Clm Type&1, subclmT &2, clm itm gp cat&3: No recovery indicator exists ?

  The SAP error message ICL_CUST_PM043 typically relates to issues in the claims processing module, particularly in the context of insurance claims. This error indicates that there is no recovery indicator defined for a specific claim type, subclaim type, and claim item group category.
  Cause:
  The error can occur due to several reasons:
  
  Missing Configuration: The recovery indicator for the specified claim type, subclaim type, and claim item group category has not been defined in the system.
  Incorrect Data Entry: There may be incorrect or incomplete data entered in the claim that does not match the expected configuration.
  Customizations: If there are custom developments or modifications in the claims processing area, they may not align with the standard configurations.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claims processing in SAP.
  Verify that the recovery indicators are correctly defined for the specified claim type, subclaim type, and claim item group category.
  If they are missing, you will need to create or update the recovery indicators accordingly.
  
  
  
  Review Claim Data:
  
  Check the claim data for any inconsistencies or errors.
  Ensure that the claim type, subclaim type, and claim item group category are correctly assigned and match the configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to claims processing to understand the requirements for recovery indicators.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error no longer occurs.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or ICL related transactions for claims processing.
  Custom Development: If your organization has custom developments, ensure that they are compatible with the standard SAP processes.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message ICL_CUST_PM043.