How To Fix ICL_CUST_PM042 - Clm type &1, subclm type &2, clm itm gc &3: No accident indicator exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 042

• Message text: Clm type &1, subclm type &2, clm itm gc &3: No accident indicator exists

What causes this issue?

No accident indicators have been defined for claim type &v1&, subclaim
type &v2&, claim item grouping category &v3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If necessary, define the required accident indicator in IMG activity
<ZK>Configure Permitted Claim Item Grouping Categories</> under
<ZK>Version -> Permitted Subclaim Types -> Permitted Claim Item Grouping
Categories</> -> <ZK>Permitted Accident Indicator</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM042 - Clm type &1, subclm type &2, clm itm gc &3: No accident indicator exists ?

  The SAP error message ICL_CUST_PM042 typically occurs in the context of claims processing within the SAP Insurance and Claims Management module. This error indicates that there is a missing accident indicator for a specific claim type, subclaim type, and claim item.
  Cause:
  The error message is triggered when the system expects an accident indicator to be present for the specified claim type and subclaim type, but it cannot find one. This can happen due to several reasons, including:
  
  Configuration Issues: The accident indicator may not be properly configured in the system for the specified claim type and subclaim type.
  Data Entry Errors: There may be missing or incorrect data entries in the claim that prevent the system from identifying the accident indicator.
  Master Data Issues: The master data related to the claim or the accident may not be set up correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the claims management module in SAP.
  Verify that the accident indicator is defined for the specific claim type and subclaim type in question.
  Ensure that all necessary settings related to accident indicators are correctly configured.
  
  
  
  Review Claim Data:
  
  Open the claim in question and check the details for any missing or incorrect entries.
  Ensure that the accident indicator is filled in correctly in the claim data.
  
  
  
  Update Master Data:
  
  If the claim is linked to specific master data (e.g., customer, policy, etc.), ensure that this data is complete and accurate.
  Check if the accident indicator is defined in the relevant master data records.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling accident indicators in claims processing.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICLM (Claims Management) or ICLD (Claims Data).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.