How To Fix ICL_CUST_PM032 - Enter a claim type

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 032

• Message text: Enter a claim type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM032 - Enter a claim type ?

  The SAP error message ICL_CUST_PM032 indicates that a claim type must be entered in the system. This error typically occurs in the context of the SAP Claims Management module, where certain fields are mandatory for processing claims.
  Cause:
  The error arises when a user attempts to create or process a claim without specifying a claim type. The claim type is essential for categorizing the claim and determining the appropriate processing rules and workflows.
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Claim Type Field: Locate the field in the claim entry screen where the claim type is supposed to be entered.
  
  
  Enter a Valid Claim Type: Input a valid claim type that corresponds to the nature of the claim you are processing. This could be a predefined type in your SAP system, such as "Insurance Claim," "Warranty Claim," etc.
  
  
  Check Configuration: If you are unsure about the available claim types, you may need to check the configuration settings in the SAP system. This can typically be done by navigating to the relevant customizing transaction (e.g., SPRO) and reviewing the claim type settings under Claims Management.
  
  
  Consult Documentation: If you have access to internal documentation or user manuals, refer to them for guidance on the specific claim types used in your organization.
  
  
  User Authorization: Ensure that you have the necessary permissions to enter or modify claim types. If you do not have the required access, contact your SAP administrator.
  
  
  Testing: After entering the claim type, try to save or process the claim again to see if the error persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide additional context or solutions.
  User Training: If this error is common among users, consider providing training or creating a quick reference guide on how to properly enter claims, including the importance of specifying a claim type.
  Support: If the issue continues after following the above steps, consider reaching out to your SAP support team for further assistance.
  
  By ensuring that the claim type is correctly entered, you should be able to resolve the error and proceed with your claim processing in SAP.