How To Fix ICL_CUST_PM033 - No interruption reasons found for claim type "&1"

ICL_CUST_PM033 - Overview

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 033

• Message text: No interruption reasons found for claim type "&1"

What causes this issue?

No interruption reasons were found for claim type &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If necessary, define the required interruption reasons in IMG activity
<ZK>Configure Header Data (Part 1)</> under <ZK>Version -> Permitted
Interruption Reasons</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL_CUST_PM033 - Details

• The SAP error message ICL_CUST_PM033 indicates that there are no interruption reasons found for the specified claim type in the system. This error typically arises in the context of claims management, particularly when dealing with insurance or warranty claims in SAP's Industry Solution for Insurance (IS-Insurance).
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the interruption reasons for the specified claim type have not been configured in the system.
  Incorrect Claim Type: The claim type specified in the error message may not be valid or may not have been set up correctly in the system.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary configuration data.
  Data Inconsistency: There could be inconsistencies in the data or configuration that lead to the system not being able to find the required interruption reasons.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claim types in the SAP system.
  Ensure that the interruption