How To Fix ICL_CUST_PM031 - No cause of loss found for claim type "&1" at event "&2"

ICL_CUST_PM031 - Overview

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 031

• Message text: No cause of loss found for claim type "&1" at event "&2"

What causes this issue?

No causes (for the claim) were found for claim type &v1& and timepoint
&v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

If necessary, define the required causes in IMG activity <ZK>Configure
Header Data (Part 1)</> under <ZK>Version -> Permitted Causes</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM031 - No cause of loss found for claim type "&1" at event "&2" ?

  The SAP error message ICL_CUST_PM031 indicates that there is no cause of loss found for a specific claim type at a particular event. This error typically arises in the context of the SAP Claims Management module, where claims are processed based on various events and their associated causes of loss.
  Cause of the Error:
  
  Missing Configuration: The most common cause is that the cause of loss for the specified claim type has not been configured in the system. This could be due to incomplete setup in the customizing settings for claims management.
  Incorrect Claim Type/Event: The claim type or event specified in the error message may not be correctly defined or may not have a corresponding cause of loss in the system.
  Data Entry Errors: There may be typographical errors in the claim type or event that are causing the system to not find the appropriate cause of loss.
  Authorization Issues: In some cases, the