How To Fix ICL_CUST_PM029 - No version of claim type "&1" found at event "&2" (in Tab. &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 029

• Message text: No version of claim type "&1" found at event "&2" (in Tab. &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM029 - No version of claim type "&1" found at event "&2" (in Tab. &3) ?

  The SAP error message ICL_CUST_PM029 indicates that the system could not find a version of the specified claim type at the given event in the specified table. This error typically occurs in the context of claims management within SAP, particularly in the Insurance or Financial Services modules.
  Cause:
  
  Missing Configuration: The claim type specified in the error message may not be properly configured in the system. This could mean that the claim type does not exist, or it has not been assigned to the event in question.
  Incorrect Event: The event specified may not be valid for the claim type, or it may not have been set up to handle that particular claim type.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link claim types to events.
  Versioning Issues: The version of the claim type may not be active or may not exist for the specified event.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for claim types and events in the SAP system. Ensure that the claim type specified in the error message is correctly defined and linked to the appropriate event.
  Use transaction codes like SPRO to access the configuration settings and navigate to the relevant sections for claims management.
  
  
  
  Verify Event and Claim Type:
  
  Confirm that the event you are trying to process is valid for the claim type. Check if the event is correctly set up to handle the specified claim type.
  Ensure that the claim type is active and has the necessary versions available.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the relevant tables to ensure that all necessary entries exist. You may need to consult with your SAP Basis or technical team to run checks on the database.
  
  
  
  Review Documentation:
  
  Check the SAP documentation or help files related to claims management for any specific requirements or configurations that may be missing.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists. If it does, further investigation may be required.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to claims management, such as ICL1 (Create Claim), ICL2 (Change Claim), and ICL3 (Display Claim).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.