How To Fix ICL_CUST_PM030 - No matching claim type found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CUST_PM - Checks on Customizing (PM Integration)

• Message number: 030

• Message text: No matching claim type found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CUST_PM030 - No matching claim type found ?

  The SAP error message ICL_CUST_PM030: No matching claim type found typically occurs in the context of the SAP Claims Management module. This error indicates that the system could not find a claim type that matches the criteria specified in the transaction or process you are attempting to execute.
  Causes:
  
  Missing Configuration: The claim type you are trying to use may not be configured in the system. This could be due to a missing entry in the customizing settings for claims management.
  Incorrect Claim Type: The claim type specified in the transaction may be incorrect or misspelled.
  Authorization Issues: The user may not have the necessary authorizations to access the specified claim type.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Verify that the claim type you are trying to use is defined correctly. You can check under the path: Claims Management > Claim Types.
  Ensure that all necessary settings for the claim type are properly configured.
  
  
  
  Verify Claim Type:
  
  Double-check the claim type you are entering in the transaction. Ensure that it matches exactly with the defined claim types in the system.
  If you are using a custom claim type, ensure that it has been properly created and activated.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the claim type. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Review Data:
  
  Check for any inconsistencies in the data related to the claim type. This may involve reviewing related tables and entries to ensure everything is in order.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on claim types and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim), to better understand where the error is occurring.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.