How To Fix ICL_CF393 - Document &1 has already been cleared and cannot be reset

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 393

• Message text: Document &1 has already been cleared and cannot be reset

What causes this issue?

The document has already been cleared. As you did not create the
document with a <DS:DE.PYMET_KK>payment method</> where the
<DS:DE.XSCHK_042Z>check creation</> attribute has been set, you cannot
reset the payment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF393 - Document &1 has already been cleared and cannot be reset ?

  The SAP error message ICL_CF393 indicates that a document has already been cleared and cannot be reset. This typically occurs in the context of financial accounting or controlling when trying to reverse or reset a cleared document.
  Cause:
  
  Cleared Document: The document in question has already been cleared in the system, meaning that the financial transactions associated with it have been settled and cannot be altered.
  Incorrect Attempt to Reset: Users may attempt to reset or reverse a document that has already been cleared, which is not allowed in SAP.
  System Configuration: There may be specific configurations or settings in the SAP system that prevent the resetting of cleared documents.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it is indeed cleared, you will need to consider alternative actions rather than trying to reset it.
  Reversal Process: If you need to reverse the effects of the cleared document, you may need to create a new document that offsets the original transaction. This could involve posting a new entry that negates the financial impact of the cleared document.
  Consult with Finance Team: If you are unsure about how to proceed, consult with your finance or accounting team. They may have specific procedures in place for handling such situations.
  SAP Notes and Documentation: Check SAP Notes or documentation for any specific guidance related to your version of SAP. There may be updates or patches that address similar issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBRA (Reset Cleared Items) or FBL1N (Vendor Line Item Display) to review the status of documents.
  User Authorizations: Ensure that you have the necessary authorizations to perform actions on financial documents. Lack of proper permissions can sometimes lead to confusion regarding document statuses.
  Training and Best Practices: Consider training sessions or best practice guidelines for handling financial documents in SAP to avoid similar issues in the future.
  
  If the problem persists or if you need further assistance, it may be beneficial to reach out to your SAP support team or consult with SAP's customer support for more tailored guidance.