How To Fix ICL_CF393 - Document &1 has already been cleared and cannot be reset

ICL_CF393 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 393

• Message text: Document &1 has already been cleared and cannot be reset

What causes this issue?

The document has already been cleared. As you did not create the
document with a <DS:DE.PYMET_KK>payment method</> where the
<DS:DE.XSCHK_042Z>check creation</> attribute has been set, you cannot
reset the payment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF393 - Document &1 has already been cleared and cannot be reset ?

  The SAP error message ICL_CF393 indicates that a document has already been cleared and cannot be reset. This typically occurs in the context of financial accounting or controlling when trying to reverse or reset a cleared document.
  
  Cause:
  
  Cleared Document: The document in question has already been cleared in the system, meaning that the financial transactions associated with it have been settled and cannot be altered.
  Incorrect Attempt to Reset: Users may attempt to reset or reverse a document that has already been cleared, which is not allowed in SAP.
  System Configuration: There may be specific configurations or settings in the SAP system that prevent the resetting of cleared documents.
  
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it is indeed cleared, you will need to consider alternative actions rather than trying to reset it.
  Reversal Process: If you need to reverse the effects of the cleared document, you may need to