How To Fix ICL_CF392 - Enter a payment key &1 (country: &2)

ICL_CF392 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 392

• Message text: Enter a payment key &1 (country: &2)

What causes this issue?

Payment key &v1& does not exist in the Customizing of SAP Collections
and Disbursements (FS-CD).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Enter a different payment key.
In Customizing of FS-CD, create payment key &v1& for the payment method
used (see below "Procedure for System Administration").

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF392 - Enter a payment key &1 (country: &2) ?

  The SAP error message ICL_CF392, which states "Enter a payment key &1 (country: &2)," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims processing or payment processing. This error indicates that a required payment key has not been entered for a specific country, which is necessary for processing payments correctly.
  
  Cause:
  
  Missing Payment Key: The primary cause of this error is that the payment key required for the specified country is not entered in the system.
  
  Configuration Issues: There may be configuration issues in the payment processing settings for the specific country in the SAP system.
  Data Entry Error: Users may have overlooked entering the payment key during the transaction process.
  
  
  Solution:
  
  
  Enter the Payment Key: 
  
  Navigate to the relevant transaction or screen where the error occurred.
  Look for the field where the payment key should be entered and input the correct payment key for the specified country.
  
  
  
  Check Configuration:
  
  Ensure that the