How To Fix ICL_CF394 - Document &1 has been cleared; use the check repository

ICL_CF394 - Overview

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 394

• Message text: Document &1 has been cleared; use the check repository

What causes this issue?

The document has already been cleared. For this reason, it is not
possible to undo the payment transaction directly.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Call the <DS:TRAN.FPCHR>Check Repository</>.
Try to undo the payment transaction there.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF394 - Document &1 has been cleared; use the check repository ?

  The SAP error message ICL_CF394 indicates that a document has been cleared, and it suggests using the check repository to investigate further. This message typically arises in the context of the SAP Insurance Claims Management (ICM) module, where documents related to claims processing are managed.
  
  Cause:
  
  Cleared Document: The document referenced in the error message has been cleared, meaning that it has been processed and is no longer available for further actions. This could happen due to various reasons, such as the completion of a claim process or a manual clearing action.
  Data Integrity Issues: There may be inconsistencies or issues in the data that prevent the system from processing the document as expected.
  
  Configuration Issues: Incorrect configuration settings in the ICM module or related components may lead to this error.
  
  
  Solution:
  
  
  Check Repository: As suggested by the error message, you should use the check repository functionality in SAP to investigate the status of the document.