How To Fix ICL_CF391 - Error with call: Read business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 391

• Message text: Error with call: Read business partner &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF391 - Error with call: Read business partner &1 ?

  The SAP error message ICL_CF391, which states "Error with call: Read business partner &1," typically occurs in the context of SAP's Insurance and Financial Services modules, particularly when dealing with business partner data. This error indicates that there was an issue retrieving the business partner information for the specified identifier (&1).
  Possible Causes:
  
  Invalid Business Partner ID: The business partner ID provided may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Data Inconsistencies: There may be inconsistencies or corruption in the business partner master data.
  System Configuration Issues: There could be configuration issues in the system that prevent the retrieval of business partner data.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solutions:
  
  Verify Business Partner ID: Check if the business partner ID (&1) exists in the system. You can do this by navigating to the business partner transaction (e.g., BP) and searching for the ID.
  Check Authorizations: Ensure that the user has the necessary authorizations to access business partner data. This can be done by reviewing the user's roles and authorizations in the system.
  Data Consistency Check: Run data consistency checks for business partner data to identify and resolve any inconsistencies. This may involve using transaction codes like BP or SLG1 for logging.
  Review Configuration: Check the configuration settings related to business partners in the relevant customizing transactions (e.g., SPRO) to ensure everything is set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or logs that may provide more insight into the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SLG1 (Application Log), and SE11 (Data Dictionary) for further investigation.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to business partner management and error handling for more context on how to manage business partner data effectively.
  
  By following these steps, you should be able to diagnose and resolve the ICL_CF391 error in your SAP system.