How To Fix ICL_CF013 - Reserve category &1 does not exist. Delete the reference

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 013

• Message text: Reserve category &1 does not exist. Delete the reference

What causes this issue?

You tried to access a reserve category that has not been defined.

System Response

The system is unable to provide any information on this reserve
category.

How to fix this error?

Check why this reserve category is being accessed, and delete this
reference in table TICL020.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF013 - Reserve category &1 does not exist. Delete the reference ?

  The SAP error message "ICL_CF013 Reserve category &1 does not exist. Delete the reference" typically occurs in the context of the SAP Claims Management module, particularly when dealing with reserves for claims. This error indicates that the system is trying to reference a reserve category that is not defined in the system.
  Cause:
  
  Missing Configuration: The reserve category referenced in the error message does not exist in the configuration settings of the SAP system. This could be due to a misconfiguration or an oversight during the setup of the claims management module.
  Data Entry Error: There may have been a mistake in data entry where an incorrect reserve category was specified.
  Transport Issues: If the configuration was transported from another system (e.g., from a development to a production environment), the transport might not have included the necessary reserve category settings.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for reserve categories in SAP. This can typically be found under the Claims Management settings.
  Ensure that the reserve category referenced in the error message is defined and active.
  
  
  
  Create or Modify Reserve Category:
  
  If the reserve category does not exist, you may need to create it. This can usually be done in the customizing settings (transaction code SPRO).
  If it exists but is inactive or incorrectly configured, make the necessary adjustments.
  
  
  
  Delete Reference:
  
  If the reserve category is not needed, you can delete the reference to it in the claim or transaction that is causing the error.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a transport, verify that all necessary configurations were included in the transport request. You may need to re-transport the missing configurations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management and reserve categories for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, ICL01 for creating claims, and ICL02 for changing claims.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify reserve categories.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.