How To Fix ICL_CF012 - Set the flag for expectation reserve

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 012

• Message text: Set the flag for expectation reserve

What causes this issue?

You are trying to set an expectation reserve, in other words a reserve
for a possible cash receipt resulting from subrogation, salvage, or a
loss allocation agreement. However, in the reserve type that you are
using here, the flag for an <ZK>expectation reserve</> has not been
set.

System Response

The system cannot set the reserve.

How to fix this error?

In Customizing, set the <ZK>Expectation Reserve</> flag for the reserve
type.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF012 - Set the flag for expectation reserve ?

  The SAP error message ICL_CF012, which states "Set the flag for expectation reserve," typically occurs in the context of the SAP Claims Management module. This error is related to the configuration of expectation reserves in the system, which are used to manage and reserve funds for expected claims.
  Cause:
  The error usually arises when the system expects a reserve to be set for a claim, but the necessary configuration or flag is not activated. This can happen due to:
  
  Missing Configuration: The expectation reserve feature may not be properly configured in the system.
  Incorrect Claim Settings: The claim type or the specific claim may not have the expectation reserve flag set.
  User Authorization: The user may not have the necessary permissions to set or modify the expectation reserve.
  
  Solution:
  To resolve the ICL_CF012 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management settings.
  Ensure that the expectation reserve feature is activated for the relevant claim types.
  Verify that the necessary settings for expectation reserves are correctly configured.
  
  
  
  Set the Expectation Reserve Flag:
  
  If you are creating or modifying a claim, ensure that the expectation reserve flag is checked in the claim details.
  This can usually be found in the claim processing screen or in the claim type configuration.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to set expectation reserves. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to Claims Management and expectation reserves for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and user permissions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the claims management process.
  SAP Notes: Check for any SAP Notes related to ICL_CF012 for specific patches or updates that may address this issue.
  Training and Documentation: Consider training sessions or documentation on SAP Claims Management to better understand the configuration and handling of expectation reserves.
  
  By following these steps, you should be able to resolve the ICL_CF012 error and ensure that expectation reserves are properly managed in your SAP system.