How To Fix ICL_CF014 - Assignment of claim type/reserve type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 014

• Message text: Assignment of claim type/reserve type does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Check the entries for the following values: &V1&
INCLUDE ISIS_NA_CUSTPENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF014 - Assignment of claim type/reserve type does not exist ?

  The SAP error message ICL_CF014 indicates that there is an issue with the assignment of a claim type to a reserve type in the SAP Claims Management module. This error typically arises when the system cannot find a valid mapping between the specified claim type and reserve type, which is necessary for processing claims and reserves correctly.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the claim type and reserve type assignment has not been set up in the system.
  Incorrect Claim Type or Reserve Type: The claim type or reserve type being used may not exist or may have been incorrectly entered.
  Data Inconsistency: There may be inconsistencies in the data, such as changes made to claim types or reserve types that have not been reflected in the configuration.
  
  Solution:
  To resolve the ICL_CF014 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Look for the configuration related to claim types and reserve types. Ensure that the assignment between the two is correctly defined.
  The path typically looks like: SPRO -> Insurance -> Claims Management -> Define Claim Types and Reserve Types.
  
  
  
  Verify Claim and Reserve Types:
  
  Ensure that the claim type and reserve type you are trying to use are correctly defined in the system.
  Check for any typos or incorrect entries in the claim or reserve type fields.
  
  
  
  Create or Update Assignments:
  
  If the assignment does not exist, create a new assignment between the claim type and reserve type.
  If it exists but is incorrect, update it with the correct values.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by creating a new claim or processing an existing one to see if the error persists.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on configuring claim types and reserve types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL1 (for claims) or ICL2 (for reserves) to navigate through the claims management functionalities.
  Authorization: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Testing Environment: If possible, make changes in a testing environment before applying them to the production system to avoid disruptions.
  
  By following these steps, you should be able to resolve the ICL_CF014 error and ensure that your claim and reserve types are correctly configured in SAP.