How To Fix ICL_CF015 - Assignment of internal claim type/benefit type does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 015

• Message text: Assignment of internal claim type/benefit type does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Maintain the entries for the following values: &V1&
INCLUDE ISIS_NA_CUSTPENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF015 - Assignment of internal claim type/benefit type does not exist ?

  The SAP error message ICL_CF015 indicates that there is an issue with the assignment of an internal claim type to a benefit type in the SAP Claims Management module. This error typically arises when the system cannot find a valid mapping between the specified claim type and benefit type, which is necessary for processing claims.
  Cause:
  
  Missing Configuration: The internal claim type and benefit type may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables.
  Incorrect Assignment: The claim type may not be correctly assigned to the benefit type in the configuration settings.
  Data Entry Error: There may be a typo or incorrect value entered when creating or processing the claim.
  Transport Issues: If the configuration was recently transported from another system, there may have been issues during the transport process that led to missing or incomplete data.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to Claims Management > Basic Settings > Define Claim Types and Define Benefit Types.
  Ensure that the internal claim type is correctly assigned to the benefit type in the relevant configuration settings.
  
  
  
  Verify Assignments:
  
  Check the assignment of claim types to benefit types in the system. Ensure that the mapping exists and is correct.
  You can use transaction codes like ICL1 (for claim types) and ICL2 (for benefit types) to review the configurations.
  
  
  
  Data Validation:
  
  Review the data entered for the claim to ensure that the claim type and benefit type are valid and correctly spelled.
  If necessary, create a new claim with the correct values to see if the error persists.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate missing configurations.
  Ensure that all necessary customizing settings were included in the transport request.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the configuration of claim types and benefit types.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1, ICL2, SPRO, and SE11 (for table definitions).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_CF015 error in your SAP system.