How To Fix ICL_CF011 - Define reserve change reason &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 011

• Message text: Define reserve change reason &1

What causes this issue?

You tried to access a reserve change reason that has not been defined.

System Response

The system cannot provide any information on this change reason.

How to fix this error?

Perform one of the following activities:
Check why this change reason is being accessed and delete this
reference.
Define this reserve change reason in customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF011 - Define reserve change reason &1 ?

  The SAP error message ICL_CF011 indicates that a reserve change reason has not been defined for a specific condition. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and reserves.
  Cause:
  The error message is triggered when the system attempts to process a reserve change but cannot find a corresponding reason defined in the system. This can happen due to:
  
  Missing Configuration: The reserve change reason has not been set up in the system.
  Incorrect Settings: The configuration for the reserve change reason may be incomplete or incorrect.
  Data Entry Error: There may be a mistake in the data entry where the reserve change reason is referenced.
  
  Solution:
  To resolve the error, you need to define the reserve change reason in the system. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Financial Services -> Claims Management -> Basic Functions -> Reserve Management -> Define Reserve Change Reasons.
  
  
  
  Define New Reason:
  
  In the configuration screen, you can create a new reserve change reason by clicking on the "New Entries" button.
  Fill in the required fields, such as the reason code and description.
  
  
  
  Check Existing Reasons:
  
  If you believe the reason should already exist, check the list of defined reserve change reasons to ensure it is present and correctly configured.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction that triggered the error and try to process the reserve change again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization: Ensure that you have the necessary authorization to make changes in the configuration settings.
  Documentation: Refer to SAP documentation or help files for more detailed information on reserve management and related configurations.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Claims Management.
  
  By following these steps, you should be able to resolve the ICL_CF011 error and successfully define the necessary reserve change reason in your SAP system.