How To Fix ICL2029 - Appraisal order &1 cannot be reversed. Follow-on appraisal receipt exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 029

• Message text: Appraisal order &1 cannot be reversed. Follow-on appraisal receipt exists

What causes this issue?

Appraisal order &v1& cannot be cancelled because it is referenced by
appraisal receipt &v2&.

System Response

Appraisal order &v1& is not cancelled.

How to fix this error?

Check whether the assignment of appraisal order &v1& to appraisal
receipt &v2& has been done correctly:
If the assignment is <ZH>not</> correct, remove this assignment. This
is possible if no follow-on documents to appraisal receipt &v2& exist.
If the assignment is correct,
First of all cancel appraisal receipt &v2& and any follow-on
procurement documents
Then cancel appraisal order &v1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2029 - Appraisal order &1 cannot be reversed. Follow-on appraisal receipt exists ?

  The SAP error message ICL2029 indicates that an appraisal order cannot be reversed because there is a follow-on appraisal receipt that exists. This typically occurs in the context of the SAP Claims Management module, where appraisal orders are used to assess the value of claims.
  Cause:
  The primary cause of this error is that there is a follow-on document (such as an appraisal receipt) that has been created based on the appraisal order you are trying to reverse. SAP prevents the reversal of the appraisal order to maintain data integrity, as reversing it would create inconsistencies with the follow-on documents.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Follow-on Document: Check for any follow-on appraisal receipts or related documents that are linked to the appraisal order you are trying to reverse. You can do this by reviewing the document flow or using transaction codes like IW33 (Display Order) or IW32 (Change Order) to see the related documents.
  
  
  Reverse or Delete the Follow-on Document: If it is appropriate to do so, you may need to reverse or delete the follow-on appraisal receipt before you can reverse the original appraisal order. Ensure that you have the necessary authorizations and that this action aligns with your business processes.
  
  
  Consult with Stakeholders: If you are unsure about reversing or deleting the follow-on document, consult with relevant stakeholders (e.g., your finance or claims management team) to ensure that you are not disrupting any critical processes.
  
  
  Re-attempt the Reversal: Once the follow-on document has been addressed, you can attempt to reverse the appraisal order again.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the claims management process.
  Documentation: Review SAP documentation or help files related to appraisal orders and claims management for more detailed guidance on handling appraisal orders and their follow-on documents.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  
  By following these steps, you should be able to resolve the ICL2029 error and successfully manage your appraisal orders in SAP.