How To Fix ICL2027 - Type of claim item grouping cat. &1 not permitted for intl claim type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 027

• Message text: Type of claim item grouping cat. &1 not permitted for intl claim type &2

What causes this issue?

The type of <DS:GLOS.9831D5707D13ED49BB5FED574E4D73DF>claim item
grouping category</> &v1& is not permitted for
internal claim type &v2&.

System Response

The system does not allow you to select this type of claim item
grouping category.

How to fix this error?

Perform one of the following activities:
Select another type of claim item grouping category
Make the following settings in Customizing:
Check whether the type of claim item grouping category &v1& has
already been defined in IMG activity
<zk>Define Types of Claim Item Grouping Category
</>. If not, define it.
In IMG activity <zk>Configure Internal
Claim Types</> define the type of claim item grouping category
&v1& at subclaim level.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2027 - Type of claim item grouping cat. &1 not permitted for intl claim type &2 ?

  The SAP error message ICL2027 indicates that there is an issue with the configuration of claim item grouping categories in relation to the international claim type being processed. This error typically arises in the context of SAP's Insurance Claims Management module.
  Cause:
  The error message is triggered when the system encounters a claim item grouping category that is not allowed for the specified international claim type. This can happen due to:
  
  Configuration Issues: The claim item grouping category may not be properly configured for the international claim type in the system.
  Data Entry Errors: Incorrect data entry when creating or processing the claim, leading to the selection of an incompatible grouping category.
  Missing Customization: The necessary customization for the claim type and grouping category may not have been set up in the system.
  
  Solution:
  To resolve the ICL2027 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the Insurance Claims Management module.
  Verify that the claim item grouping category is correctly defined for the international claim type in question.
  Ensure that the grouping category is allowed for the specific claim type you are working with.
  
  
  
  Review Claim Data:
  
  Check the claim data you are entering or processing. Ensure that the claim item grouping category selected is valid for the international claim type.
  If necessary, change the grouping category to one that is permitted for the claim type.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or configuration guides related to claim item grouping and international claims to ensure compliance with the required settings.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through configuration or data review, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing claims, such as ICLM (Claims Management) or customizing transactions.
  SAP Notes: Check for any SAP Notes related to ICL2027 for additional insights or patches that may address known issues.
  Training and Documentation: Ensure that users involved in claims processing are trained on the correct procedures and understand the implications of claim item grouping categories.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.