How To Fix ICL2031 - Role parameter is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 031

• Message text: Role parameter is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2031 - Role parameter is missing ?

  The SAP error message ICL2031, which states "Role parameter is missing," typically occurs in the context of SAP's Integrated Customer Lifecycle Management (ICLM) or similar modules where roles are assigned to users or processes. This error indicates that a required role parameter has not been provided or is not correctly configured.
  Cause:
  
  Missing Role Assignment: The user or process attempting to execute a function does not have the necessary role assigned in the system.
  Configuration Issues: The configuration settings for the roles may be incomplete or incorrect.
  Authorization Issues: The user may not have the appropriate authorizations to access the required roles.
  Custom Development: If there are custom programs or enhancements, they may not be handling role parameters correctly.
  
  Solution:
  
  
  Check Role Assignment:
  
  Go to the user management transaction (e.g., SU01) and verify that the user has the necessary roles assigned.
  Ensure that the roles include the required authorizations for the transaction or function being executed.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to roles in the relevant customizing transactions (e.g., PFCG for role maintenance).
  Ensure that all necessary parameters are defined and correctly set up.
  
  
  
  Authorization Check:
  
  Use transaction SU53 to analyze authorization failures after the error occurs. This can help identify if the user lacks specific authorizations.
  If necessary, adjust the roles or create new ones to include the required authorizations.
  
  
  
  Debugging:
  
  If the error occurs in a custom program, consider debugging the program to identify where the role parameter is expected but not provided.
  Check for any missing logic that should assign or pass the role parameter.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific module or transaction to see if there are any known issues or additional configuration steps required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or custom developments.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  SAP Notes: Search for SAP Notes related to ICL2031 or similar error messages in the SAP Support Portal for any patches or updates that may address the issue.
  User Roles: Understand the role-based access control (RBAC) model in SAP, which is crucial for managing user permissions and access to various functionalities.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2031 error in your SAP system.