How To Fix ICL721 - Select at least one claim

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 721

• Message text: Select at least one claim

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL721 - Select at least one claim ?

  The SAP error message ICL721 "Select at least one claim" typically occurs in the context of the SAP Claims Management module. This error indicates that the user is attempting to perform an action that requires at least one claim to be selected, but no claims have been selected in the interface.
  Cause:
  
  No Claims Selected: The most straightforward cause is that the user has not selected any claims from the list or table provided in the transaction.
  Filter Settings: Sometimes, the filter settings may be too restrictive, resulting in no claims being displayed for selection.
  User Interface Issue: There may be a glitch or issue with the user interface that prevents claims from being selected.
  
  Solution:
  
  Select Claims: Ensure that you select at least one claim from the list before proceeding with the action you are trying to perform.
  Check Filters: Review any filters applied to the claims list. Adjust the filters to ensure that claims are visible and selectable.
  Refresh the Screen: If you suspect a UI issue, try refreshing the screen or logging out and back into the system.
  Check User Permissions: Ensure that you have the necessary permissions to view and select claims. If you suspect a permissions issue, contact your SAP administrator.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific transaction you are using to ensure you are following the correct procedure.
  
  Related Information:
  
  Transaction Codes: The error may occur in various transaction codes related to claims management, such as ICLM (Claims Management) or others depending on your specific implementation.
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional troubleshooting steps.
  User Training: If this error is common among users, consider providing additional training on how to properly select claims within the system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.