How To Fix ICL720 - Internal error when reading evaluation criteria (TICL120)

ICL720 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 720

• Message text: Internal error when reading evaluation criteria (TICL120)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL720 - Internal error when reading evaluation criteria (TICL120) ?

  The SAP error message ICL720, which states "Internal error when reading evaluation criteria (TICL120)," typically indicates an issue related to the configuration or data integrity within the SAP system, particularly in the context of the Insurance Contract Lifecycle (ICL) module.
  Causes:
  
  Data Corruption: There may be corrupted or inconsistent data in the evaluation criteria tables.
  
  Configuration Issues: Incorrect or incomplete configuration settings in the ICL module can lead to this error.
  Missing Authorizations: The user may not have the necessary authorizations to access certain data or perform specific actions.
  System Bugs: There could be a bug in the SAP system or a specific version that is causing this internal error.
  Transport Issues: If recent transports were made, they might not have been executed correctly, leading to inconsistencies.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the evaluation criteria in the ICL module. Ensure that all necessary settings are correctly defined.
  Data Consistency Check: Run data consistency checks to identify