How To Fix ICL719 - Internal error when calling FM ICL_PARTNER_GET: I_PARTNER is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 719

• Message text: Internal error when calling FM ICL_PARTNER_GET: I_PARTNER is empty

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL719 - Internal error when calling FM ICL_PARTNER_GET: I_PARTNER is empty ?

  The SAP error message ICL719 indicates an internal error when calling the function module ICL_PARTNER_GET, specifically stating that the parameter I_PARTNER is empty. This error typically occurs in the context of the SAP Insurance Management module, particularly when dealing with partner data.
  Cause:
  
  Missing Partner Data: The most common cause of this error is that the system is trying to retrieve partner information, but the partner identifier (I_PARTNER) is not provided or is empty.
  Configuration Issues: There may be configuration issues in the partner determination settings or in the related business processes.
  Data Integrity Issues: There could be issues with the data integrity in the database, such as missing or inconsistent records related to partners.
  Custom Code: If there are custom developments or enhancements that interact with the partner data, they may not be handling the partner information correctly.
  
  Solution:
  
  Check Input Parameters: Ensure that the input parameter I_PARTNER is being populated correctly before the function module is called. This may involve checking the preceding logic in the program or transaction that leads to this function call.
  Review Configuration: Verify the configuration settings related to partner determination in the SAP system. Ensure that all necessary partner types and roles are correctly defined.
  Data Validation: Check the database for the existence of partner records. You can use transaction codes like BP (Business Partner) to verify that the partner data is complete and correct.
  Debugging: If you have access to the development environment, you can debug the function module call to see why the I_PARTNER parameter is empty. This may involve checking the call stack and the data flow leading to the function call.
  Consult Documentation: Review SAP documentation or notes related to the ICL_PARTNER_GET function module for any known issues or additional troubleshooting steps.
  SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Function Module Documentation: You can look up the function module ICL_PARTNER_GET in the SAP system to understand its parameters and expected behavior.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), ICL (Insurance Management), and others that may be related to partner management.
  SAP Notes: Search for SAP Notes related to the error message ICL719 or the function module ICL_PARTNER_GET in the SAP Support Portal for any patches or updates that may address the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.