How To Fix ICL717 - Name for evaluation basis &1 has not been maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 717

• Message text: Name for evaluation basis &1 has not been maintained

What causes this issue?

The name or description for evaluational basis &v1& has not been
maintained.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL717 - Name for evaluation basis &1 has not been maintained ?

  The SAP error message ICL717, which states "Name for evaluation basis &1 has not been maintained," typically occurs in the context of the SAP Claims Management module. This error indicates that a required configuration or data entry for the evaluation basis (which is often related to insurance claims) has not been set up properly.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The evaluation basis (e.g., a specific type of claim or insurance product) has not been defined in the system.
  Incomplete Master Data: The necessary master data for the evaluation basis has not been maintained or is incomplete.
  Incorrect Customization: The system may not have been customized correctly to include the evaluation basis in question.
  
  Solution:
  To resolve the ICL717 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Ensure that the evaluation basis you are trying to use is defined and properly configured.
  
  
  
  Maintain Master Data:
  
  Navigate to the relevant master data settings in SAP.
  Ensure that all required fields for the evaluation basis are filled out correctly.
  
  
  
  Review Customization:
  
  If you have recently made changes to the system or its configuration, review those changes to ensure that they did not inadvertently remove or alter the evaluation basis.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files related to Claims Management and evaluation basis to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check for any SAP Notes related to the ICL717 error message, as they may provide specific fixes or patches.
  User Roles: Ensure that the user has the necessary permissions to access and modify the evaluation basis settings.
  
  By following these steps, you should be able to identify and correct the underlying issue causing the ICL717 error message in SAP.