How To Fix ICL716 - No BP in procurement system for BP &1 in catalog system (claim item &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 716

• Message text: No BP in procurement system for BP &1 in catalog system (claim item &2)

What causes this issue?

With claim item &V2& there is no business partner in the procurement
system that can be assigned to business partner &V1& determined in the
catalog system.

How to fix this error?

Ensure that
1. a business partner in the Claims Management system and
2. a business partner in the procurement system
can be assigned to the business partner determined in the catalog
system.
To do so, you can either <DS:TRAN.BUP2>Change Business Partner</> or
<DS:TRAN.BUP1>Create Business Partner</> in the Claims Management
system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL716 - No BP in procurement system for BP &1 in catalog system (claim item &2) ?

  The SAP error message ICL716 indicates that there is no Business Partner (BP) found in the procurement system for the specified Business Partner ID and claim item. This error typically arises in scenarios involving integration between different SAP systems, such as when a procurement system is trying to access or process data related to a Business Partner that is not recognized or does not exist in the system.
  Cause:
  
  Missing Business Partner: The Business Partner (BP) with the specified ID does not exist in the procurement system.
  Data Synchronization Issues: There may be issues with data synchronization between the catalog system and the procurement system, leading to discrepancies in the Business Partner records.
  Incorrect Configuration: The configuration settings in the procurement system may not be set up correctly to recognize or link to the Business Partner in the catalog system.
  Authorization Issues: The user may not have the necessary authorizations to view or access the Business Partner data in the procurement system.
  
  Solution:
  
  Verify Business Partner Existence: Check if the Business Partner ID exists in the procurement system. You can do this by navigating to the Business Partner transaction (e.g., BP) and searching for the ID.
  Data Synchronization: Ensure that the data synchronization processes between the catalog system and the procurement system are functioning correctly. If there are any issues, you may need to re-run the synchronization jobs or check for errors in the data transfer.
  Configuration Check: Review the configuration settings in the procurement system to ensure that it is set up to recognize and link to Business Partners from the catalog system. This may involve checking settings related to integration or master data management.
  Authorization Review: Ensure that the user encountering the error has the necessary authorizations to access the Business Partner data. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Integration Scenarios: If you are using SAP S/4HANA or other integrated systems, review the integration scenarios and ensure that all necessary configurations are in place.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant logs or screenshots.
  
  By following these steps, you should be able to identify the root cause of the ICL716 error and implement a solution to resolve it.