How To Fix ICL715 - Total of all goods selected from catalog is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 715

• Message text: Total of all goods selected from catalog is zero

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL715 - Total of all goods selected from catalog is zero ?

  The SAP error message ICL715 ("Total of all goods selected from catalog is zero") typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims or related processes. This error indicates that the system has not found any valid goods or items selected from the catalog that can be processed, resulting in a total value of zero.
  Causes:
  
  No Items Selected: The user may not have selected any items from the catalog, leading to a total of zero.
  Invalid Selection: The items selected may not be valid for the current transaction or may not meet the necessary criteria.
  Catalog Configuration Issues: There may be issues with the configuration of the catalog itself, such as missing items or incorrect pricing.
  Data Entry Errors: Mistakes in data entry, such as incorrect filters or search criteria, may lead to no items being found.
  Authorization Issues: The user may not have the necessary permissions to view or select items from the catalog.
  
  Solutions:
  
  Check Item Selection: Ensure that you have selected valid items from the catalog. Review your selections to confirm that they are appropriate for the transaction.
  Review Catalog Configuration: Check the configuration of the catalog to ensure that items are correctly set up and available for selection.
  Verify Data Entry: Double-check any filters or search criteria you have applied to ensure they are not overly restrictive.
  Consult with IT or SAP Support: If the issue persists, it may be necessary to consult with your IT department or SAP support team to investigate any underlying configuration or authorization issues.
  User Authorization: Ensure that you have the necessary permissions to access and select items from the catalog.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to the catalog and claims processing.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
  Documentation: Review SAP documentation or user manuals related to the Insurance module for further guidance on catalog management and claims processing.
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the ICL715 error and proceed with your transaction.