How To Fix ICL703 - There is no data on benefit type &2 for item &1 in the order document

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 703

• Message text: There is no data on benefit type &2 for item &1 in the order document

What causes this issue?

No data has been defined in the Implementation Guide (IMG) for benefit
type &v2&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL703 - There is no data on benefit type &2 for item &1 in the order document ?

  The SAP error message ICL703 indicates that there is no data available for a specific benefit type in the order document. This error typically arises in the context of insurance or claims processing within the SAP system, particularly when dealing with benefits or claims that are expected to be associated with a specific order or item.
  Cause:
  
  Missing Benefit Type Data: The benefit type specified in the error message does not have any associated data in the system for the given order item.
  Incorrect Configuration: The benefit type may not be properly configured in the system, or it may not be linked to the order item correctly.
  Data Entry Errors: There may be a mistake in the data entry, such as an incorrect benefit type being referenced.
  Order Document Issues: The order document itself may not have been set up correctly, leading to missing or incomplete data.
  
  Solution:
  
  Check Benefit Type Configuration: Verify that the benefit type specified in the error message is correctly configured in the system. Ensure that it is active and has the necessary data associated with it.
  Review Order Document: Examine the order document to ensure that it is set up correctly and that the benefit type is linked to the appropriate items.
  Data Entry Verification: Double-check the entries made in the order document for any typos or incorrect references to benefit types.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on how to properly configure benefit types and order documents.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for viewing or editing order documents and benefit types.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and edit the benefit types and order documents.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the root cause of the ICL703 error and implement a solution to resolve it.