How To Fix ICL701 - Suspense entries deleted (no difference to active entries)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 701

• Message text: Suspense entries deleted (no difference to active entries)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL701 - Suspense entries deleted (no difference to active entries) ?

  The SAP error message ICL701, which states "Suspense entries deleted (no difference to active entries)," typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance claims processing. This message indicates that the system has identified suspense entries that do not differ from the active entries and has deleted them as part of a cleanup process.
  Cause:
  
  Duplicate Entries: The error often arises when there are duplicate suspense entries that do not provide any additional information or value compared to the active entries.
  Data Consistency: The system performs checks to ensure data consistency and integrity. If it finds that suspense entries are redundant, it will delete them.
  Processing Logic: The logic in the processing of claims or transactions may lead to the creation of suspense entries that are not needed.
  
  Solution:
  
  Review Suspense Entries: Check the suspense entries in the system to understand why they were created. This can help identify if there are underlying issues causing duplicates.
  Data Cleanup: If the suspense entries are indeed duplicates, you can proceed with the cleanup process. The system may automatically handle this, but manual intervention may be required in some cases.
  Adjust Processing Logic: If this issue occurs frequently, it may be necessary to review and adjust the processing logic or configuration settings in the SAP system to prevent unnecessary suspense entries from being created in the first place.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for more detailed guidance on handling suspense entries.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like ICL1 (for claims management) or ICL2 (for claim processing) to investigate further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Forums: Engaging with SAP community forums or user groups can provide insights from other users who may have encountered similar issues.
  
  If the problem persists or if you need more specific guidance, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the Insurance module.