How To Fix ICL699 - No quantity unit for item &1 entered in the order document

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 699

• Message text: No quantity unit for item &1 entered in the order document

What causes this issue?

The field for the catalog identifcation is populated, but the field for
the quantity unit for the order is empty. This field must also be
populated.

How to fix this error?

Check the completeness of the data transferred from the catalog system
to the Claims Management system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL699 - No quantity unit for item &1 entered in the order document ?

  The SAP error message ICL699, which states "No quantity unit for item &1 entered in the order document," typically occurs when there is a missing or incorrect quantity unit for a specific item in an order document. This can happen in various SAP modules, particularly in the context of sales orders, purchase orders, or inventory management.
  Cause:
  
  Missing Quantity Unit: The item in question does not have a defined quantity unit in the order document.
  Incorrect Configuration: The material master record for the item may not have a valid unit of measure defined.
  Data Entry Error: The user may have inadvertently left the quantity unit field blank or entered an invalid value.
  Custom Development: If there are custom developments or enhancements in the order processing logic, they may not be handling quantity units correctly.
  
  Solution:
  
  Check the Order Document: Review the order document for the item indicated in the error message. Ensure that the quantity unit field is filled in correctly.
  Verify Material Master: Go to the material master record for the item and check if the unit of measure is defined correctly. You can do this using transaction code MM03 (Display Material).
  Update the Order: If the quantity unit is missing, update the order document to include the correct quantity unit for the item.
  Check Configuration: If the issue persists, check the configuration settings in the relevant module (e.g., Sales and Distribution, Materials Management) to ensure that the units of measure are set up correctly.
  Consult Documentation: Review any relevant documentation or guidelines for the specific business process to ensure compliance with the required data entry standards.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), ME21N (Create Purchase Order), and MM03 (Display Material).
  Unit of Measure Settings: Understand how units of measure are defined in SAP, including base units, alternative units, and conversion factors.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on the importance of entering all required fields, including quantity units, when creating or modifying order documents.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL699 error message in SAP.