How To Fix ICL697 - No quantity unit stated for item &1 in the order document

ICL697 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 697

• Message text: No quantity unit stated for item &1 in the order document

What causes this issue?

The field for the catalog identifcation is populated, but the field for
the quantity specification for the order is empty. This field must also
be populated.

How to fix this error?

Check the completeness of the data transferred from the catalog system
to the Claims Management system.

Error message extract from SAP system. Copyright SAP SE.

ICL697 - Details

• The SAP error message ICL697 ("No quantity unit stated for item &1 in the order document") typically occurs in the context of order processing, particularly in the SAP Insurance or Claims Management modules. This error indicates that a required quantity unit for a specific item in an order document is missing, which prevents the system from processing the order correctly.
  
  Cause:
  
  Missing Quantity Unit: The most common cause is that the item in question does not have a specified quantity unit (e.g., pieces, liters, etc.) in the order document.
  
  Configuration Issues: There may be configuration issues in the material master or order type settings that do not define a default quantity unit for certain items.
  Data Entry Errors: During the creation or modification of the order, the user may have inadvertently left the quantity unit field blank.
  
  
  Solution:
  
  Check the Order Document: Review the order document for the item indicated in the error message. Ensure that