How To Fix ICL696 - You did not enter a category ID with claim item &1

ICL696 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 696

• Message text: You did not enter a category ID with claim item &1

What causes this issue?

With claim item &V1& there is no category ID for benefit type &V2&.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_NA_CUST OBJECT DOKU ID TX
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL696 - Details

• The SAP error message ICL696, which states "You did not enter a category ID with claim item &1," typically occurs in the context of the SAP Claims Management module. This error indicates that a required field, specifically the category ID for a claim item, has not been filled in.
  
  Cause:
  The primary cause of this error is that when creating or processing a claim, the system expects a category ID to be associated with each claim item. The category ID is essential for categorizing the claim item correctly and ensuring that it is processed according to the relevant business rules and workflows. If this field is left blank, the system will trigger the error message.
  
  Solution:
  To resolve this error, you should take the following steps:
  
  
  Check Claim Item Entry: Go to the claim item that is causing the error (indicated by &1 in the error message). Ensure that you have entered a valid category