How To Fix ICL694 - Combination of insurance LOB &1 and payt processing cat. &2 not allowed

ICL694 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 694

• Message text: Combination of insurance LOB &1 and payt processing cat. &2 not allowed

What causes this issue?

According to the settings made in Customizing, the combination of
insurance line &V1& and payment processing category &V2& is not
permitted. &SYSTEM_RESPONSE&

System Response

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL694 - Details

• The SAP error message ICL694 indicates that there is an issue with the combination of the Line of Business (LOB) for insurance and the payment processing category in the context of insurance claims processing. This error typically arises when the system encounters a configuration or data mismatch that prevents the processing of a claim or payment.
  
  Cause:
  
  
  Configuration Issues: The combination of the insurance Line of Business (LOB) and the payment processing category is not configured correctly in the system. This could be due to missing or incorrect settings in the customizing (SPRO) for insurance processing.
  Data Entry Errors: Incorrect data entry when creating or processing claims or payments can lead to this error. For example, selecting an incompatible LOB or payment category.
  Business Rules: There may be specific business rules or restrictions in place that prevent certain combinations of LOB and payment categories from being used together.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation