How To Fix ICL694 - Combination of insurance LOB &1 and payt processing cat. &2 not allowed


ICL694 - Overview

  • Message type: E = Error

  • Message class: ICL - FS-CM: Claims Management

  • Message number: 694

  • Message text: Combination of insurance LOB &1 and payt processing cat. &2 not allowed

  • Show details Hide details
  • What causes this issue?

    According to the settings made in Customizing, the combination of
    insurance line &V1& and payment processing category &V2& is not
    permitted. &SYSTEM_RESPONSE&

    System Response

    How to fix this error?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL694 - Combination of insurance LOB &1 and payt processing cat. &2 not allowed ?
    The SAP error message ICL694 indicates that there is an issue with the combination of the Line of Business (LOB) for insurance and the payment processing category in the context of insurance claims processing. This error typically arises when the system encounters a configuration or data mismatch that prevents the processing of a claim or payment.
    
    Cause:
    Configuration Issues: The combination of the insurance Line of Business (LOB) and the payment processing category is not configured correctly in the system. This could be due to missing or incorrect settings in the customizing (SPRO) for insurance processing. Data Entry Errors: Incorrect data entry when creating or processing claims or payments can lead to this error. For example, selecting an incompatible LOB or payment category. Business Rules: There may be specific business rules or restrictions in place that prevent certain combinations of LOB and payment categories from being used together.
    Solution: Check Configuration: Go to the SAP Customizing Implementation

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker