How To Fix ICL692 - Procurement status does not permit deletion of the claim item: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 692

• Message text: Procurement status does not permit deletion of the claim item: &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL692 - Procurement status does not permit deletion of the claim item: &1 ?

  The SAP error message ICL692 indicates that the procurement status of a claim item does not allow for its deletion. This typically occurs in the context of claims management within SAP, particularly in modules related to insurance or procurement processes.
  Cause:
  The error arises when you attempt to delete a claim item that is in a status that does not permit deletion. This could be due to several reasons, including:
  
  The claim item has already been processed or is in a status that is considered final (e.g., paid, closed).
  The claim item is linked to other documents or processes that prevent its deletion.
  The system settings or configuration restrict deletion based on the procurement status.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Claim Item:
  
  Review the current status of the claim item you are trying to delete. You can do this by navigating to the relevant transaction or report in SAP that displays claim details.
  
  
  
  Change the Status:
  
  If the claim item is in a status that does not allow deletion, you may need to change its status to one that does. This could involve reversing a previous action or updating the claim.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unsure about the status or how to change it, consult with your SAP administrator or a colleague who has experience with claims management in SAP. They may have the necessary permissions to change the status or provide guidance on the correct procedure.
  
  
  
  Review Configuration Settings:
  
  If you have access to configuration settings, check if there are any rules or settings that restrict deletion based on procurement status. Adjustments may be needed in the configuration to allow for deletion under certain conditions.
  
  
  
  Documentation and Support:
  
  Refer to SAP documentation or support resources for more detailed information on the specific claim management processes and statuses. This can provide insights into how to handle claims and the implications of different statuses.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  User Roles and Permissions: Ensure that you have the appropriate user roles and permissions to perform actions on claim items.
  SAP Notes: Check for any SAP Notes related to error ICL692, as they may provide additional context or solutions specific to your version of SAP.
  
  By following these steps, you should be able to address the error message ICL692 and successfully manage your claim items in SAP.