How To Fix ICL691 - No user name defined for user &1 in procurement system

ICL691 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 691

• Message text: No user name defined for user &1 in procurement system

What causes this issue?

You have not assigned a user in the procurement system to user &v1& in
the Claims Management system.

System Response

The system assumes that user &v1& (in the Claims Management system) has
an identical user &v1& in the procurement system. The system tries to
read the organizational data relevant to user &v1& in the procurement
system, namely purchasing organization and purchasing group.

How to fix this error?

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL691 - No user name defined for user &1 in procurement system ?

  The SAP error message ICL691 indicates that there is no user name defined for a specific user in the procurement system. This error typically arises in the context of SAP's Integrated Logistics (IL) or when dealing with procurement processes, particularly when trying to execute transactions that require user identification.
  
  Cause:
  
  Missing User Configuration: The user in question has not been properly configured in the system, meaning that their user profile does not have a corresponding user name defined.
  User Deactivation: The user might be deactivated or not assigned to the relevant roles or authorizations needed for procurement activities.
  Data Synchronization Issues: If the system is integrated with other systems (like an external procurement system), there may be synchronization issues leading to missing user data.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  
  
  Solution:
  
  
  Check User Configuration:
  
  Go to transaction code SU01 (User Maintenance) in SAP.
  Enter the user ID that is causing the error