How To Fix ICL691 - No user name defined for user &1 in procurement system

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 691

• Message text: No user name defined for user &1 in procurement system

What causes this issue?

You have not assigned a user in the procurement system to user &v1& in
the Claims Management system.

System Response

The system assumes that user &v1& (in the Claims Management system) has
an identical user &v1& in the procurement system. The system tries to
read the organizational data relevant to user &v1& in the procurement
system, namely purchasing organization and purchasing group.

How to fix this error?

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL691 - No user name defined for user &1 in procurement system ?

  The SAP error message ICL691 indicates that there is no user name defined for a specific user in the procurement system. This error typically arises in the context of SAP's Integrated Logistics (IL) or when dealing with procurement processes, particularly when trying to execute transactions that require user identification.
  Cause:
  
  Missing User Configuration: The user in question has not been properly configured in the system, meaning that their user profile does not have a corresponding user name defined.
  User Deactivation: The user might be deactivated or not assigned to the relevant roles or authorizations needed for procurement activities.
  Data Synchronization Issues: If the system is integrated with other systems (like an external procurement system), there may be synchronization issues leading to missing user data.
  Incorrect User ID: The user ID being referenced may be incorrect or misspelled.
  
  Solution:
  
  
  Check User Configuration:
  
  Go to transaction code SU01 (User Maintenance) in SAP.
  Enter the user ID that is causing the error and check if the user has a valid user name defined.
  If not, create or update the user profile to include the necessary information.
  
  
  
  Assign Roles and Authorizations:
  
  Ensure that the user has the appropriate roles assigned that allow them to perform procurement activities.
  Use transaction code PFCG to manage roles and authorizations.
  
  
  
  Verify User Status:
  
  Check if the user is active. If the user is locked or inactive, they will not be able to perform any transactions.
  Reactivate the user if necessary.
  
  
  
  Check Integration Settings:
  
  If the system is integrated with other systems, ensure that the user data is synchronized correctly.
  Review any middleware or integration tools that may be responsible for user data transfer.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to user management and procurement processes for any additional insights or updates.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SUIM: User Information System (to check user roles and authorizations)
  
  
  
  SAP Notes: Check SAP Support Portal for any relevant notes or patches that may address this specific error.
  
  
  User Management Best Practices: Regularly audit user accounts and roles to ensure that all users have the necessary configurations and that there are no inactive or redundant accounts.
  
  
  By following these steps, you should be able to resolve the ICL691 error and ensure that the user can perform their procurement activities without issues.