How To Fix ICL702 - No quantity unit for item &1 entered in the order document

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 702

• Message text: No quantity unit for item &1 entered in the order document

What causes this issue?

The field for the quantity unit in the order does not contain any data.
As the field for catalog identification was also empty, meaning that no
data is to be transferred from the catalog system, the error is
probably due to missing IMG settings for benefit type &v2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL702 - No quantity unit for item &1 entered in the order document ?

  The SAP error message ICL702 indicates that there is no quantity unit specified for a particular item in an order document. This error typically arises in the context of sales orders, purchase orders, or other document types where items are listed with quantities.
  Cause:
  
  Missing Quantity Unit: The most common cause is that the item in question does not have a quantity unit defined in the order document.
  Incorrect Item Master Data: The item master data may not have a valid unit of measure assigned.
  Configuration Issues: There may be configuration issues in the system that prevent the unit of measure from being recognized.
  Data Entry Errors: Users may have inadvertently left the quantity unit field blank during data entry.
  
  Solution:
  
  Check the Order Document: Review the order document where the error occurred. Ensure that the quantity unit for the item is filled in correctly.
  Verify Item Master Data: Go to the material master record for the item and check if the unit of measure is defined correctly. You can do this using transaction code MM03.
  Update the Order: If the quantity unit is missing, you can update the order document to include the correct unit of measure.
  Configuration Review: If the issue persists, consult with your SAP configuration team to ensure that the unit of measure settings are correctly configured in the system.
  User Training: Ensure that users are trained to enter all required fields correctly when creating or modifying order documents.
  
  Related Information:
  
  Transaction Codes: 
  
  MM03: Display Material Master
  VA01/VA02: Create/Change Sales Order
  ME21N/ME22N: Create/Change Purchase Order
  
  
  Unit of Measure Settings: Check the configuration in the SAP system for units of measure under the relevant customizing settings (e.g., SPRO).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  Documentation: Refer to SAP documentation for detailed information on handling units of measure and order processing.
  
  By following these steps, you should be able to resolve the ICL702 error and ensure that the order documents are processed correctly.