How To Fix ICL666 - Error when determining address for reference point

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 666

• Message text: Error when determining address for reference point

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL666 - Error when determining address for reference point ?

  The SAP error message ICL666, which states "Error when determining address for reference point," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system encountered an issue while trying to determine the address for a reference point, which is often related to customer or service location data.
  Causes:
  
  Missing or Incomplete Data: The reference point may not have the necessary address information, or the data may be incomplete or incorrect.
  Configuration Issues: There may be configuration issues in the system related to address determination or reference point settings.
  Master Data Issues: The customer or service master data may not be properly maintained, leading to issues in address resolution.
  Integration Issues: If the system is integrated with other applications or modules, there may be issues in data transfer or mapping.
  
  Solutions:
  
  Check Master Data: Verify that the customer and service master data are complete and correctly maintained. Ensure that all necessary address fields are filled out.
  Review Configuration: Check the configuration settings related to address determination and reference points in the SAP system. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to debugging tools, you can trace the process to identify where the error occurs. This may provide insights into what data is missing or incorrect.
  Transaction Logs: Review transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users are trained on how to maintain master data and understand the importance of complete and accurate data in the system.
  
  By following these steps, you should be able to identify the cause of the ICL666 error and implement a solution to resolve it.