How To Fix ICL664 - Error when calling geo-coding program for reference point

ICL664 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 664

• Message text: Error when calling geo-coding program for reference point

What causes this issue?

An error occurred during determination of the distance between the
reference point (such as the location of the damaged object) and the
address of the supplier. System is unable to determine the geo location
of the reference point. This is probably because of missing Customizing
settings for the geocoding program.

How to fix this error?

Make the required <DS:CHAP.SIMG_SZGEOCD>Customizing Settings for the
Geocoding Program</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL664 - Error when calling geo-coding program for reference point ?

  The SAP error message ICL664 typically indicates an issue with the geo-coding process, specifically when the system is unable to retrieve or process the geographical coordinates for a reference point. This can occur in various SAP modules that utilize geo-coding, such as SAP Customer Relationship Management (CRM) or SAP Logistics.
  
  Cause:
  
  Invalid Input Data: The reference point data being passed to the geo-coding program may be incomplete or incorrect. This could include missing address fields or incorrect formatting.
  Geo-coding Service Issues: The external geo-coding service that SAP is trying to call may be down, misconfigured, or not reachable due to network issues.
  
  Configuration Issues: There may be configuration problems in the SAP system related to geo-coding settings or the integration with external services.
  Authorization Issues: The user or system may lack the necessary permissions to access the geo-coding service.
  
  
  Solution:
  
  Check Input Data: Verify that the reference point data is complete and correctly formatted. Ensure that all