How To Fix ICL663 - Error when reading comments on business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 663

• Message text: Error when reading comments on business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL663 - Error when reading comments on business partner &1 ?

  The SAP error message ICL663, which states "Error when reading comments on business partner &1," typically occurs in the context of the SAP Insurance module or when dealing with business partner data. This error indicates that there was an issue accessing or retrieving comments associated with a specific business partner.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or corruption in the database related to the comments for the specified business partner.
  Authorization Issues: The user may not have the necessary authorizations to access the comments for the business partner.
  Missing Data: The comments data might be missing or not properly maintained in the system.
  Technical Issues: There could be underlying technical issues, such as problems with the database connection or issues with the application server.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the data related to the business partner. You can use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Authorization Check: Ensure that the user has the appropriate authorizations to view comments for business partners. This can be checked in the user roles and profiles.
  Review Comments Data: Check if the comments for the specified business partner exist in the relevant tables. If they are missing, you may need to recreate or restore them.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for assistance. They can check for any underlying technical issues or logs that might provide more insight into the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to business partner management, such as BP (Business Partner) and ICL (Insurance Claims).
  SAP Documentation: Review SAP documentation or help files related to business partner management and error handling.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  If you continue to experience issues, providing specific details about the context in which the error occurs can help in diagnosing the problem more effectively.