How To Fix ICL667 - Error when determining address of business partner &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 667

• Message text: Error when determining address of business partner &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL667 - Error when determining address of business partner &1 ?

  The SAP error message ICL667, which states "Error when determining address of business partner &1," typically occurs in the context of SAP's Insurance or Customer Relationship Management (CRM) modules. This error indicates that the system encountered an issue while trying to retrieve the address information for a specified business partner (BP).
  Causes:
  
  Missing Address Data: The business partner may not have an address assigned in the system.
  Incorrect Business Partner Number: The business partner number (&1) may be incorrect or does not exist in the system.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to the business partner.
  Authorization Issues: The user may not have the necessary authorizations to access the address data of the business partner.
  Configuration Issues: There may be configuration issues in the system that prevent the address from being determined correctly.
  
  Solutions:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and verify that the business partner number exists and has the necessary address data filled in.
  Ensure that the address details (street, city, postal code, country) are correctly maintained.
  
  
  
  Verify Business Partner Role:
  
  Ensure that the business partner has the appropriate roles assigned that allow for address determination.
  
  
  
  Check for Data Inconsistencies:
  
  Run data consistency checks or reports to identify any inconsistencies in the business partner data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and access the business partner's address data.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to business partner address determination in the relevant customizing transactions (e.g., SPRO).
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or function module that is responsible for address determination to identify the root cause.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SPRO - Customizing Implementation Guide
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to business partner management and address determination for further insights.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.