How To Fix ICL327 - No object screen seq. found for clm type&1 CH gp &2 damcat &3 XLIAB=&4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 327

• Message text: No object screen seq. found for clm type&1 CH gp &2 damcat &3 XLIAB=&4

What causes this issue?

The screen sequence for the damaged object has not been defined.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL327 - No object screen seq. found for clm type&1 CH gp &2 damcat &3 XLIAB=&4 ?

  The SAP error message ICL327 indicates that the system is unable to find an object screen sequence for a specific claim type, group, and damage category. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims.
  Cause:
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The object screen sequence for the specified claim type, group, and damage category may not be configured in the system. This can happen if the necessary settings have not been maintained in the customizing settings.
  
  
  Missing Entries: There may be missing entries in the relevant customizing tables that define the screen sequences for different claim types and categories.
  
  
  Incorrect Data: The data being processed may not match any existing configurations, leading to the system being unable to find the appropriate screen sequence.
  
  
  Solution:
  To resolve the ICL327 error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to the Claims Management section.
  Verify that the object screen sequences are correctly defined for the specified claim type, group, and damage category.
  
  
  
  Maintain Object Screen Sequences:
  
  If the necessary entries are missing, you will need to create or maintain the object screen sequences.
  Ensure that the correct claim type, group, and damage category are included in the configuration.
  
  
  
  Review Data Input:
  
  Check the data being input into the system to ensure it matches the expected values for claim type, group, and damage category.
  Correct any discrepancies in the data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management for additional guidance on configuring object screen sequences.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for customizing) or ICLM (for claims management) to access the relevant settings.
  Customizing Tables: Familiarize yourself with the relevant customizing tables that store object screen sequences, such as TICL_SCRSEQ.
  User Exits and BAdIs: If you have custom developments, check if any user exits or BAdIs are affecting the screen sequence determination.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL327 error in your SAP system.