How To Fix ICL328 - No object screen sequence found for processing mode &1 claim hdlr grp &2

ICL328 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 328

• Message text: No object screen sequence found for processing mode &1 claim hdlr grp &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL328 - No object screen sequence found for processing mode &1 claim hdlr grp &2 ?

  The SAP error message ICL328 indicates that there is no object screen sequence found for a specific processing mode and claim handler group. This error typically occurs in the context of the SAP Claims Management module, where the system is unable to determine the appropriate screen sequence to display for a given claim based on the specified parameters.
  
  Cause:
  
  Missing Configuration: The most common cause of this error is that the configuration for the screen sequence is incomplete or missing for the specified processing mode and claim handler group.
  Incorrect Customization: If there have been recent changes or customizations made to the claim handler groups or processing modes, it may have led to inconsistencies in the configuration.
  Data Entry Error: There might be an issue with the data being entered, such as an incorrect processing mode or claim handler group that does not exist in the system.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for Claims