How To Fix ICL326 - No screen sequence found for processing mode &1 claim handler group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 326

• Message text: No screen sequence found for processing mode &1 claim handler group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL326 - No screen sequence found for processing mode &1 claim handler group &2 ?

  The SAP error message ICL326 indicates that there is no screen sequence defined for a specific processing mode and claim handler group in the SAP Claims Management module. This error typically arises when the system is unable to find the appropriate screen sequence to display for the given parameters.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the screen sequence for the specified processing mode and claim handler group has not been configured in the system.
  Incorrect Processing Mode or Claim Handler Group: The processing mode or claim handler group specified may not be valid or may not have been set up correctly in the system.
  Custom Development Issues: If there are custom developments or modifications in the Claims Management module, they may interfere with the standard screen sequence.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Navigate to the relevant area where screen sequences are defined (usually under the Claims Management customizing settings).
  Ensure that there is a valid screen sequence defined for the specified processing mode and claim handler group.
  
  
  
  Define Screen Sequence:
  
  If no screen sequence exists, you will need to create one. This typically involves:
  
  Defining the screen sequence in the customizing settings.
  Assigning the appropriate screens to the sequence for the processing mode and claim handler group.
  
  
  
  
  
  Validate Parameters:
  
  Double-check the processing mode and claim handler group being used. Ensure they are correctly set and correspond to the defined configurations.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management to understand the expected configurations and settings.
  
  
  
  Check for Custom Code:
  
  If there are any custom developments, review the code to ensure it does not interfere with the standard processing of claims and screen sequences.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE80 (for development) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists after checking configurations and parameters, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the ICL326 error and ensure that the appropriate screen sequence is available for the specified processing mode and claim handler group.