How To Fix ICL325 - No screen sequence found for clm type &1 CH gp &2 subclmType &3 submode&4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 325

• Message text: No screen sequence found for clm type &1 CH gp &2 subclmType &3 submode&4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL325 - No screen sequence found for clm type &1 CH gp &2 subclmType &3 submode&4 ?

  The SAP error message ICL325 indicates that there is no screen sequence defined for a specific claim type, group, sub-claim type, and sub-mode. This error typically occurs in the context of the SAP Claims Management module, where the system is unable to find the appropriate screen sequence to display for the specified parameters.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the screen sequence for the specified claim type (clm type), group (gp), sub-claim type (subclmType), and sub-mode (submode) has not been configured in the system.
  Incorrect Parameters: The parameters being passed to the system may be incorrect or not matching any existing configuration.
  Transport Issues: If the configuration was recently transported from another system, it may not have been properly set up in the target system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Navigate to the relevant area where screen sequences are defined (usually under the IMG settings for Claims Management).
  Ensure that there is a valid screen sequence defined for the specified claim type, group, sub-claim type, and sub-mode.
  
  
  
  Create or Modify Screen Sequence:
  
  If no screen sequence exists, you may need to create one. This involves defining the sequence of screens that should be displayed for the specified parameters.
  If a screen sequence exists but is not functioning correctly, review its settings and make necessary adjustments.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, verify that all necessary objects were included in the transport request and that they were imported correctly.
  If needed, re-transport the configuration or manually adjust it in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed steps on configuring screen sequences in Claims Management.
  
  
  
  Testing:
  
  After making changes, test the claim processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or specific transaction codes related to Claims Management to navigate to the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and modify the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.