How To Fix ICL323 - Object category &1 is not supported in this release

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 323

• Message text: Object category &1 is not supported in this release

What causes this issue?

You tried to use <DS:DE.ICL_IOBCAT>object category</> &1
for the insured object, but this object category is
not supported in this release.

System Response

The insured object is not added.

How to fix this error?

Submit a development request to SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL323 - Object category &1 is not supported in this release ?

  The SAP error message ICL323 indicates that the object category specified (represented by &1) is not supported in the current release of the SAP system you are using. This error typically arises in the context of SAP's Insurance and Financial Services modules, particularly when dealing with insurance claims or related processes.
  Cause:
  
  Unsupported Object Category: The object category you are trying to use is either not implemented in your version of SAP or is not configured correctly.
  Version Mismatch: The object category may be available in a newer version of SAP, but your system is running an older version that does not support it.
  Configuration Issues: The object category may not have been properly configured in the system, leading to it being unrecognized.
  
  Solution:
  
  Check Object Category: Verify the object category you are trying to use. Ensure that it is valid and supported in your current SAP release.
  Upgrade SAP Version: If the object category is indeed supported in a newer version, consider upgrading your SAP system to a version that includes support for that object category.
  Configuration Review: Review the configuration settings in your SAP system. Ensure that all necessary settings for the object category are correctly configured.
  Consult Documentation: Refer to the SAP documentation or release notes for your version to see if there are any specific notes regarding the object category in question.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to configuration and management of object categories in your SAP system.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL323 error and implement a suitable solution.