How To Fix ICL329 - No screen seq found for intl.clm type &1 CH group &2 role &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 329

• Message text: No screen seq found for intl.clm type &1 CH group &2 role &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL329 - No screen seq found for intl.clm type &1 CH group &2 role &3 ?

  The SAP error message ICL329 indicates that the system cannot find a screen sequence for the specified international claim type, claim group, and role. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with international claims.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the screen sequence for the specified claim type, claim group, and role has not been configured in the system.
  Incorrect Role Assignment: The role assigned to the user may not be correctly set up or may not have the necessary permissions to access the screen sequence.
  Data Inconsistency: There may be inconsistencies in the data related to the claim type or group, leading to the inability to find the appropriate screen sequence.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Navigate to the relevant area where screen sequences are defined (usually under the IMG settings for Claims Management).
  Ensure that a screen sequence is defined for the specified international claim type, claim group, and role.
  
  
  
  Define Screen Sequence:
  
  If a screen sequence is missing, you will need to create one. This involves defining the sequence of screens that should be displayed for the specified claim type and group.
  Use transaction code SPRO to access the configuration menu and follow the path: 
  IMG -> Claims Management -> International Claims -> Define Screen Sequences
  
  
  
  
  Role Assignment:
  
  Verify that the user has the correct role assigned that includes access to the necessary screens.
  Check the authorization objects related to Claims Management to ensure that the user has the required permissions.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists.
  If the error continues, check for any additional logs or messages that might provide more context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), ICL1 (for creating claims), and ICL2 (for displaying claims).
  Documentation: Refer to SAP Help documentation for Claims Management for detailed guidance on configuring screen sequences and roles.
  Support: If the issue persists after checking the configuration and roles, consider reaching out to SAP support or consulting with a functional consultant who specializes in Claims Management.
  
  By following these steps, you should be able to resolve the ICL329 error and ensure that the appropriate screen sequences are available for international claims processing.