How To Fix ICL267 - Payment no. &1 payt item &2 subclaim &3: Benefit type &4 does not exist

ICL267 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 267

• Message text: Payment no. &1 payt item &2 subclaim &3: Benefit type &4 does not exist

What causes this issue?

Payment item &v2& has benefit type &v4&, but benefit type
&v4& is not contained in the current benefit type tree.
This is probably a program error.

System Response

The system cancels the compensation calculation and outputs an error
message.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FSCM_INFORM_SAP OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL267 - Payment no. &1 payt item &2 subclaim &3: Benefit type &4 does not exist ?

  The SAP error message ICL267 indicates that there is an issue with a payment item related to a subclaim in the context of insurance claims processing. Specifically, the error states that the benefit type referenced in the payment item does not exist in the system.
  
  Cause:
  The error can occur due to several reasons:
  
  Missing Benefit Type: The benefit type specified in the payment item is not defined in the system. This could happen if the benefit type was deleted or never created.
  Incorrect Configuration: There may be a configuration issue where the benefit type is not properly linked to the relevant claim or payment item.
  Data Entry Error: There might be a typo or incorrect entry in the payment item that references a non-existent benefit type.
  Master Data Issues: The master data for the benefit types may not be correctly maintained or updated.
  
  
  Solution:
  To resolve the ICL267 error, you can take the following steps:
  
  
  Check Benefit Type