How To Fix ICL268 - Enter a coverage for the insured object

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 268

• Message text: Enter a coverage for the insured object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL268 - Enter a coverage for the insured object ?

  The SAP error message ICL268 ("Enter a coverage for the insured object") typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system requires coverage information for the insured object (e.g., a vehicle, property, etc.) but it has not been provided.
  Cause:
  
  Missing Coverage Information: The most common cause of this error is that the coverage details for the insured object have not been entered or are incomplete.
  Incorrect Configuration: There may be issues with the configuration of the insurance product or policy that does not allow for coverage to be recognized.
  Data Entry Errors: Users may have overlooked entering the necessary coverage details during the claim creation or processing.
  
  Solution:
  
  
  Enter Coverage Information:
  
  Navigate to the relevant section in the SAP system where you can enter or update the coverage details for the insured object.
  Ensure that all required fields are filled out correctly, including the type of coverage, limits, and any other relevant details.
  
  
  
  Check Policy Configuration:
  
  Review the insurance policy configuration to ensure that it is set up correctly and that coverage types are defined properly.
  If necessary, consult with your SAP administrator or a functional consultant to verify that the policy settings align with business requirements.
  
  
  
  Review Claim Data:
  
  Go through the claim data to ensure that all necessary information has been entered. This includes checking for any missing or incorrectly entered data that could lead to the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or user manuals related to Claims Management for specific guidance on entering coverage information.
  
  
  
  Seek Support:
  
  If the issue persists after checking the above points, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users involved in claims processing are adequately trained on how to enter coverage information correctly.
  System Updates: Keep your SAP system updated, as newer versions may contain fixes or improvements related to claims processing.
  
  By following these steps, you should be able to resolve the ICL268 error and ensure that the necessary coverage information is entered for the insured object.