How To Fix ICL265 - Policy product not transferred from policy system


ICL265 - Overview

  • Message type: E = Error

  • Message class: ICL - FS-CM: Claims Management

  • Message number: 265

  • Message text: Policy product not transferred from policy system

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL265 - Policy product not transferred from policy system ?
    The SAP error message ICL265, which states "Policy product not transferred from policy system," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance policies. This error indicates that there is an issue with the transfer of policy data from the policy management system to the claims management system.
    Causes:
    
    
    Data Transfer Issues: There may be a failure in the data transfer process between the policy management system and the claims management system. This could be due to network issues, system downtime, or configuration problems.
    
    
    Configuration Errors: The integration settings between the policy system and the claims system may not be correctly configured. This includes settings related to the interface, mapping of fields, or data formats.
    
    
    Missing Policy Data: The specific policy product may not exist in the policy management system, or it may not be properly set up to be transferred to the claims system.
    
    
    Authorization Issues: The

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